How do I receive my eSIM?

Straight by email including QR code and instructions – right after purchase.

When does the validity start?

On first contact with the partner network – not at purchase. So you can install the eSIM beforehand!

Where do I see my remaining data?

In the POVNOMAD app: there you see remaining data, remaining validity and the available networks. If you bought your eSIM on the website, add it to the app with the POV code from your eSIM email. Usage is updated every 2–3 hours.

Yes, for data plans (GB): book extra gigabytes under “Top up eSIM” in the email, in the store or directly in the POVNOMAD app. Unlimited plans cannot be topped up – simply order a new eSIM instead.

Is there an app for this?

Yes. In the POVNOMAD app you buy your eSIM, install it and check your usage any time. More about the app

How much data do I need?

That depends on how long you travel and what you use. Our quick check works it out in a minute. Calculate your data

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🌐Activate instantly

📵No roaming fees

📅Activate within 120 days

🔥Hotspot sharing

⚡4G & 5G

📱iOS & Android

✉️QR code by email

✅WhatsApp delivery & data alerts

🛡️30 day returns

Extend Unlimited

From 2,90€

Add exactly the days you still need to your Unlimited eSIM. Same eSIM, no new QR code.

Secure & easy payment

Final price. In accordance with Section 19 of the German VAT Act (UStG), no VAT is charged.

Last updated on 8 October 2026

Instructions to activate

Buy your eSIM on povnomad.com
You will immediately receive an e-mail with your individual QR code, the quick installation buttons and the instructions
Open your eSIM email and click on the “Android” or “iPhone” button – these are quick installation buttons. Follow the device instructions.
Activate roaming for the eSIM

Alternatively: Open the eSIM function on your smartphone (e.g. under “Mobile network” or “SIM manager”)
Scan the QR code – the eSIM is installed
Select the eSIM as the primary data connection
Activate roaming for the eSIM

Tip: Only install the eSIM shortly before departure or arrival in your destination country so that you are directly connected. An Internet connection is required to download the network details for installation.

Here’s how to find out if your smartphone supports eSIM:

The easiest way: Check compatibility online (external website) or by entering the code *#06# into the phone’s keypad — Does an EID appear? If so, the smartphone is eSIM-capable.

You can check directly in the settings whether your device is eSIM-enabled:

iPhone:
Settings → Mobile network → Add SIM
→ If “Add eSIM” or “Add mobile tariff” appears → ✅ eSIM possible
Samsung / Android:
Settings → Connections → SIM manager
→ If “eSIM” or “Add mobile tariff via QR code” is displayed → ✅ eSIM-enabled

💡Tip: Not every model has this function – even if the series supports eSIM.

➜ Check device now (compatibility check)

Supported Devices (Selection):

Many modern smartphones support eSIM. Here are some of the most popular and latest models:

Apple: iPhone 13, 14, 15 (all variants), SE (2nd gen and newer)
Samsung: Galaxy S21, S22, S23, S24, Z Flip 3-5, Z Fold 3-5
Google: Pixel 6, 6a, 7, 7a, 8, 8 Pro
Huawei: P40, P50 (international models only)
Motorola: Razr 2022, Razr 40

❗ Please note: Some models only support eSIM in certain regions or with special firmware.

Network & Usage:

Our eSIMs automatically connect to the best available network in the country of travel – e.g. MTN, Vodacom, Claro, Orange, AIS or Telkom.

✅ After purchase, you can see the carriers used in the POVNOMAD app under your eSIM in “Available networks”.
📶 You can check how well the network is developed at your destination here:
➜ Check network coverage worldwide (nPerf)

The network quality depends on the location:

✅ In cities and tourist areas: mostly stable 4G/LTE and often also 5G
❗ In remote regions: limited coverage or lower speed

💡 The eSIM only works in the selected country or region. It cannot be used outside that area. The benefit for you: No extra charges—your eSIM is a prepaid plan, so there’s no risk of roaming charges.

FAQ – Frequently asked questions:

How do I get my eSIM?
Directly by e-mail including QR code and instructions – immediately after purchase.

When does the term of my eSIM begin?
At the first contact with the partner network – not at the time of purchase. You can also install the eSIM directly! The days of validity only begin with the first contact in the host country.

I have installed the eSIM, but no contact with the network?
Normally you don’t have to pay much attention during the installation – we recommend scanning the QR code or using the 1-tap install from your eSIM email or the POVNOMAD app. If the connection does not work immediately, follow our troubleshooting guide (below).

Where can I see the remaining data volume or the remaining term?
In the POVNOMAD app: there you can see the remaining data, remaining validity and the available networks of your eSIM. If you bought your eSIM on the website, add it to the app with the POV code from your eSIM email. Usage data is updated every 2–3 hours.

Is hotspot allowed?
Yes, hotspot is included with all POVNOMAD eSIMs at no extra cost.

Can I top up my data volume or extend the term?
For data plans (GB), yes: you will find “top up eSIM” in your eSIM email, or search for “top up” in the store or top up directly in the POVNOMAD app and book extra gigabytes. Unlimited plans (Smart, L, XL) can currently neither be topped up nor extended – simply order a new eSIM instead.

Is it still not working? Possible sources of error:
– You are not yet in the country / region of the eSIM (e.g. you buy a Turkey eSIM before your vacation, install it on your device – but have no reception? -> Only when you land do you get reception to our partner network, then it works)
– Check whether the following has been activated: 1) Mobile data for the eSIM 2) Data roaming for the eSIM
– Check whether the APN settings have been entered correctly. At the top you will find the APN settings tab (e.g. for Android: here the APN for eSIM Turkey or Georgia must be entered manually – it is “isp”). The POVNOMAD app shows the correct APN for your eSIM.
– Select our partner network manually: Settings -> Mobile networks -> Network operator -> Manual search -> You can find our network partner in the POVNOMAD eSIM mail under the “Activate now” button

💬 Do you have any other unanswered questions?
➜ Write to us directly on WhatsApp

👉 More questions? Click here for the complete FAQ page

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