After purchasing your eSIM, you will receive all the necessary information conveniently by e-mail.
Fast delivery
Your eSIM is usually sent automatically within a few minutes of successful payment.
In exceptional cases – for example in the case of additional checks or high order volumes – delivery may take up to 3 working days.
Please note
- The e-mail with your eSIM will be sent from the following address:
service@povnomad.com - Please also check your spam or advertising folder if you do not receive a message within 15 minutes.
- If you have not received an e-mail after 24 hours, please contact our customer service.
Note on the e-mail address
Make sure you enter your e-mail address correctly when ordering. This is the only way we can guarantee smooth and fast delivery.
