{"id":5293,"date":"2025-04-23T12:28:04","date_gmt":"2025-04-23T10:28:04","guid":{"rendered":"https:\/\/povnomad.com\/general-terms-and-conditions\/"},"modified":"2026-10-08T15:25:55","modified_gmt":"2026-10-08T13:25:55","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/povnomad.com\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\n

1. Provider<\/h3>\n\n

POVNOMADOwner: Daniel FraidychRudolf-Wilhelm-Str. 76, 66131 Saarbr\u00fcckenGermany <\/p>\n\n

E-mail: service@povnomad.com<\/a>Phone: +49 160 5741177<\/p>\n\n

2. Scope of application<\/h3>\n\n

These General Terms and Conditions apply to all orders placed via the POVNOMAD online store, unless expressly agreed otherwise. The offer is aimed at consumers worldwide. <\/p>\n\n\n\n

For the \u201cPOVNOMAD Credits\u201d bonus programme in the POVNOMAD app, the Terms of participation for POVNOMAD Credits<\/a> apply in addition.<\/p>\n\n

3. Subject matter of the contract<\/h3>\n\n

POVNOMAD sells digital products in the form of eSIM profiles for the use of mobile data services. They are provided exclusively in digital form by e-mail. <\/p>\n\n

4. Conclusion of contract<\/h3>\n\n

The presentation of the products in the online store does not constitute a legally binding offer, but an invitation to place an order.By completing the order process, you submit a binding offer to conclude a purchase contract. The contract is concluded with the electronic order confirmation from POVNOMAD. <\/p>\n\n

5. Prices and terms of payment<\/h3>\n\n

All prices are in Euro and do not include VAT according to \u00a719 UStG (small business regulation).Payment is made via the payment methods offered in the order process: Stripe (incl. Apple Pay, Google Pay, credit card) and PayPal.<\/p>\n\n

6. Delivery<\/h3>\n\n

The eSIM is delivered exclusively by e-mail to the address provided by the customer. Delivery usually takes place within a few minutes, but within 3 working days at the latest. <\/p>\n\n

The customer is also obliged to check the spam or advertising folder of his e-mail inbox. The e-mail with the eSIM is sent from the address service@povnomad.com<\/a><\/strong> address. <\/p>\n\n

7. Conditions of use<\/h3>\n\n

The use of the eSIM requires a compatible, eSIM-capable end device and compliance with the installation instructions. The customer is responsible for checking the compatibility of their device before purchase. <\/p>\n\n

8. Right of withdrawal<\/h3>\n\n\n\n

Consumers have a statutory right of withdrawal. How to exercise it, and the conditions under which it expires early for digital content, are set out in the withdrawal policy.<\/p>\n\n\n\n

9. Warranty and liability<\/h3>\n\n

The statutory rights in the event of defects apply. Network coverage, speed and availability of the mobile network in the destination country are provided by the respective local network operator and depend on location, network load and the device used; information on networks and speeds is therefore indicative. The customer’s statutory rights in the event of defects in the eSIM remain unaffected. POVNOMAD is liable without limitation for damages resulting from injury to life, body or health and for damages caused by intent or gross negligence. In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract; otherwise, liability for slight negligence is excluded. Liability under the German Product Liability Act remains unaffected.<\/p>\n\n

10. Applicable law<\/h3>\n\n

German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by the mandatory provisions of the law of the state in which the consumer has their habitual residence. The contract language is German.<\/p>\n\n

11. Dispute resolution<\/h3>\n\n

POVNOMAD is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board. <\/p>\n","protected":false},"excerpt":{"rendered":"

1. Provider POVNOMADOwner: Daniel FraidychRudolf-Wilhelm-Str. 76, 66131 Saarbr\u00fcckenGermany E-mail: service@povnomad.comPhone: +49 160 5741177 2. Scope of application These General Terms and Conditions apply to all orders placed via the POVNOMAD online store, unless expressly agreed otherwise. The offer is aimed at consumers worldwide. For the \u201cPOVNOMAD Credits\u201d bonus programme in the POVNOMAD app, the Terms […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5293","page","type-page","status-publish","hentry"],"yoast_head":"\nGeneral Terms and Conditions<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions\" \/>\n<meta property=\"og:description\" content=\"1. 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